It’s likely you’re going to find yourself in a behavioral job interview sometime in your job search.  Do you know how to handle it? 

Behavioral interviews focus on past job behavior and performance (what did you do in a given situation) with the idea that this information will predict your future behavior and performance.  Behavioral interviews are really much more informative for employers than a “what do you know how to do?” interview, and more and more hiring managers are using some version of it.  (Here’s a post on STAR Interviews.)

What do you need to know? 

1)  Have stories or examples ready that explain your skills/performance in many different situations.  What happened when you had an unhappy customer?  How have you increased sales?  How did you deal with _____________?  Here’s a link to sample behavioral interview questions. 

2)  Quantify your examples whenever possible.  You increased sales by how much?  You were responsible for bringing in _______ dollars in revenue.  You saved the company _______ dollars by doing/changing/introducing _________________.   Sales reps should be very good at having these numbers at hand.

This video will explain all of this in more detail.  I hope it helps you have a successful job interview.

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Written by Sales Recruiter - Get Interview Questions Tips & Sales Career Advice

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