It’s likely you’re going to find yourself in a behavioral job interview sometime in your job search. Do you know how to handle it?
Behavioral interviews focus on past job behavior and performance (what did you do in a given situation) with the idea that this information will predict your future behavior and performance. Behavioral interviews are really much more informative for employers than a “what do you know how to do?” interview, and more and more hiring managers are using some version of it. (Here’s a post on STAR Interviews.)
What do you need to know?
1) Have stories or examples ready that explain your skills/performance in many different situations. What happened when you had an unhappy customer? How have you increased sales? How did you deal with _____________? Here’s a link to sample behavioral interview questions.
2) Quantify your examples whenever possible. You increased sales by how much? You were responsible for bringing in _______ dollars in revenue. You saved the company _______ dollars by doing/changing/introducing _________________. Sales reps should be very good at having these numbers at hand.
This video will explain all of this in more detail. I hope it helps you have a successful job interview.
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Written by Sales Recruiter - Get Interview Questions Tips & Sales Career Advice
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